Case Management Services

Here at Ishmail & Associates, you – our client – are our number one priority. We know that everyone who comes to us for help in their recovery is different, which is why we make it our mission to create a service centred around your needs – one that will help you recover to full health and optimum wellbeing. By choosing Ishmail & Associates, you can rest assured you will receive only the best, individualised, fully integrated care through our case management services.

What is case management?

When you come to us for help; whether it’s for recovery from addiction or a mental health issue, you are treated as an individual with unique needs for your treatment and recovery. Unlike some other mental and behavioural healthcare providers, our case management services provide a discreet, integrated and comprehensive package for both you and your loved ones – meeting your needs from start to finish and beyond your treatment.

You will meet with our team of highly-skilled and experienced professionals who will work with you on your journey to recovery. We offer full support and guidance every step of your journey, always listening to you and your concerns. It is an ongoing and sometimes long process, but we believe in working with you for as long as it takes to ensure you achieve a healthy, happy life in recovery.

At Ishmail & Associates our bespoke case management services include:

  • Assessment of your unique situation – not only do we identify any main concerns but we look at potential co-occurring conditions, such as mental health issues and mood disorders
  • Planning for what kind of treatment will be best suited to you – we have a wide network of treatment facilities and healthcare professionals all around the world
  • Facilitating the treatment plan – we are fully insured to facilitate travel to and from treatment centres that may be further afield from our London location
  • Coordinating the appropriate care
  • Guidance and support throughout your treatment – we listen to you and take your feedback seriously. We can make changes to your treatment plan as and when appropriate – your wellbeing is our priority
  • A thorough evaluation for you and your loved ones toward the end of your treatment
  • Recommendations and support for you and your family throughout and after treatment – adapting to life after treatment can be overwhelming and we understand the difficulties involved. We don’t leave it to you to navigate by yourself, but rather offer our expertise in recommending the best support for you and your family as you adapt to your new way of life

Of course, case management looks different for everyone – after all, every case is unique. It may be that you might need more attention on what kind of support you need, and we will look at how we can implement that care for you through our vast personal network of highly specialised team members and hand-picked treatment facilities and hospitals all around the world. We will always be able to find the right solution for you, either in-house working directly with Michael, or with one of his trusted associates.

We understand the confusion and uncertainty surrounding entering and undergoing any kind of treatment, and therefore make it our aim to be an ongoing support for you and your family – as well as offering a fully comprehensive treatment plan. Our team of professionals are here to guide you and listen to your concerns, so that you get the most out of your treatment.

Your safety, wellbeing and long-term recovery is our focus and through our fully integrated case management services we are able to deliver the highest quality of exceptional care.

If you or someone you know is in need of support in navigating the complicated and confusing road to recovery, please do not hesitate to get in touch with us today.

Customer Testimonials

His approach is both extremely sensitive and perceptive and his warm, calm and unassuming presence is coupled with a natural ability to understand and be fully engaged.

As a counsellor, Michael has both superior knowledge and extensive experience combined with a gentle and caring strength.​

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We work with members of respected organisations to deliver our services.

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We have seen first-hand how high-quality care leads to the long-term recovery of many mental and behavioural disorders, and it is our aim to continue this work. 

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